RETAIL EXECUTIVE.
BUSINESS CONSULTANT.

DRIVING SUCCESS AND COMPETITIVE ADVANTAGE

The Approach to Helping Organizations & Individuals Thrive

THINK

Whether it’s a business problem to be solved or a personal issue to overcome, I’ll ask the questions to understand what got read more

SELL

Whether selling a product or service, funding an idea or project, we’re always selling. I focus on identifying the core message read more

SERVE

Today’s consumer demands you value them as well as the world they live in: their community and the planet. read more

PROBLEMS SOLVED

COACHING & DEVELOPMENT

I help senior and mid-level executives, and entrepreneurs through coaching, mentoring, project
guidance, and read more

ORGANIZATION DESIGN

I assist organizations from large, established companies to struggling startups to solve issues of
ineffective structures read more

CHANGE MANAGEMENT

I guide leaders and organizations through periods of significant change with a clear change process and
methodology, read more

I am an internationally experienced executive retail professional with a diverse career in luxury travel retail, department stores, and specialty food/gifts including prior roles at DFS Group Limited, Harry & David, Gottschalk’s, and Macy’s. After a successful decade at DFS Group Ltd., the world’s leading luxury travel retailer, I launched my consultancy, Osorio Group LLC in 2018. I bring my experience and capabilities to individuals, teams and organizations in their quest to realize personal and business growth, deliver top and bottom-line results, and create the foundation and vision for future competitiveness and success. I can be retained for individual and team coaching, project management, retail consulting, speaking engagements and interim executive roles.

“There are at least six ways to do most things well or right. Pick one! The key is to choose.”


The name “JAM with Mike!” is short for Just a Moment with Mike! and began in 2008 as a free twice-weekly email distribution of short positive messages, quotes and stories now sent to over 3,000 “JAMmers” globally. The purpose of these JAMs has always been to nourish the reader with positive information, to motivate and inspire. With over 1,000 sent to-date, I continue to write JAMs and use the philosophy behind them to guide my consultancy and my approach to helping individuals and organizations thrive. read more

 

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