Tuesday October 25, 2011 #362
“The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.”
Listen to most managers and you will hear them telling others what to do and how to do it. It is only the effective manager who actually leads – by asking questions of his followers and peers. “How can we do this better?” “Why do you think we got this result?” And my favorite, “How can I help you?” Are you asking questions or are you telling?